Last Updated: Apr 10, 2026
Cytizen Networks LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fragella mobile application (the "App"), website (fragella.com), and related services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
We may collect information about you in a variety of ways. The information we may collect via the Services includes:
Personally identifiable information, such as your name, email address, username, and demographic information (such as your age, gender, hometown, and interests), that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services, such as online chat and message boards, quizzes, or saving fragrance preferences.
Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files.
User information from social networking sites, such as Apple Game Center, Facebook, Google+, Instagram, etc., including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Services.
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Information related to your fragrance preferences, notes you like or dislike, fragrances you own, wishlisted items, and responses to personality quizzes designed to recommend fragrances.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
When you post comments, contributions, or other content to the Services (e.g., on a forum), your posts may be viewed by all users and may be publicly distributed outside the Services in perpetuity.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.
We may partner with selected third-party vendors to allow tracking technologies and remarketing services on the Services through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the Services, determine the popularity of certain content, and better understand online activity.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, and whether we can achieve those purposes through other means.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account, or by contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by logging into your account settings and updating your preferences, or by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have questions or comments about this Privacy Policy, please contact us at: [email protected]